How We Can Help
Dispute resolution procedures develop and evolve over time. Our team typically uses three procedures to help you resolve your dispute. After we learn the specifics of your situation, we recommend one or more approaches that we believe will optimize the likelihood of a prompt and successful resolution.
Our Customized Approach
DDR customizes every solution based on the nature and complexity of the case and the selected neutral to serve on the case. Rates will vary depending upon the Delphi team member working on your case. We are conducting both virtual and in-person sessions.
Complete the form below or call us at (800) 759-8917 or (919) 621-6118 for specific case pricing and assignment of neutrals.
Arbitration
Disputing parties agree that the neutral, known as the arbitrator, will make a decision to resolve the dispute after the parties offer evidence and make arguments. Although arbitration can be either binding or non-binding, the arbitrator’s decision is usually binding and can be enforced by a court. Arbitration is less formal than a civil trial and is normally simpler, faster, and less expensive. For example, the parties are not bound by Rules of Evidence during the arbitration proceeding and the arbitrator can be vested with more decisional flexibility than a civil trial judge. The arbitrator issues an award after the hearing.
Mediation
Disputing parties select a neutral, known as the mediator, who helps facilitate a settlement.
The mediator does not have the authority to render a decision for the parties but rather facilitates settlement by providing perspective on the positions taken by the parties.
Mediations typically begin with a joint session so that the mediator can describe the process, explain the mediator’s role and limitations, and allow the parties an opportunity to make opening statements. Then, most mediators will meet with the parties separately, using their skill and judgment to help the parties arrive at a settlement. If the parties reach an agreement, the mediator may help the parties reduce their agreement to writing. And if the parties do not reach an agreement during the mediation, the mediator may stay engaged in a continued effort to resolve the dispute.
Neutral Evaluation
Disputing parties select a neutral and flexibly decide the rules of engagement. The neutral typically examines the evidence and listens to the parties’ positions; the neutral then gives his or her evaluation of the case. Neutral evaluation may work well, for instance, when the parties envision a continuing relationship and do not wish to risk the acrimony that potentially accompanies traditional litigation. The parties decide how the neutral’s decision will be rendered and explained.